Customer Service Officer (Changi)
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Oversee and lead a team in managing daily operations, making final decisions on matters of importance to ensure a positive passenger experience and satisfaction. Guide, develop, motivate, and mentor both new and existing staff, maintaining the highest service, grooming, and discipline standards. Ensure compliance with safety, security, and standard operating procedures of the company, airlines, and airport authorities. Additionally, assist the Duty Manager in daily deployment based on agreed service standards with the airlines and airport authorities.
Job Type: Full-time
Pay: $2,300.00 - $3,000.00 per month
Schedule:
- Day shift
- Holidays
- Night shift
- Shift system
- Weekend availability
Supplemental Pay:
- 13th month salary
- Attendance bonus
- Overtime pay
- Performance bonus
- Signing bonus
- Yearly bonus
Education:
- GCE 'O' Level or GCE 'N' Level (Preferred)
Willingness to travel:
- 100% (Preferred)
Work Location: In person