
Customer Service Officer
$ 2,500 - $ 2,500 / month
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Job Description
Provide customer service and attend to our product inquiries at showroom
Knowledge of showroom developments & design
Maintain CRM System
Maintenance of Showroom
Provide live chat customer service support
Follow up on sales enquires provided by the company
Face to face presentation on our products to customers and product training
Understand customers’ requirement to able to negotiate to ensure high closing rate
Provide after sales service such as managing of orders such as requesting of required samples from customers, working with internal team for visuals/mock up samples, update customers on delivery and handle any rectification of quality issues
Maintain good relationship with potential and existing customers
Sales order processing & scheduling, prepare Quotation and report
Coordinate & support sales & Marketing team
Coordinate with store on inventory
Any other duties which may be assigned by the immediate supervisor/manager from time to time.
Job Requirements
Good communication skills.
GCE 'O' level & Above
Minimum 1-year work experience.
Training to be provided
Pleasant personality, well- groomed and team player.
Extremely self-motivated, result orientated and pro-active.
We regret to inform that only shortlisted candidates will be contacted.
Well versed communication in English & Mandarin
Job Highlights
Able to work weekends
5 days work week rotating shift – less than 44hrs work week (must commit to Sat/Sun)
Career growth opportunity
Provide customer service and attend to our product inquiries at showroom
Knowledge of showroom developments & design
Maintain CRM System
Maintenance of Showroom
Provide live chat customer service support
Follow up on sales enquires provided by the company
Face to face presentation on our products to customers and product training
Understand customers’ requirement to able to negotiate to ensure high closing rate
Provide after sales service such as managing of orders such as requesting of required samples from customers, working with internal team for visuals/mock up samples, update customers on delivery and handle any rectification of quality issues
Maintain good relationship with potential and existing customers
Sales order processing & scheduling, prepare Quotation and report
Coordinate & support sales & Marketing team
Coordinate with store on inventory
Any other duties which may be assigned by the immediate supervisor/manager from time to time.
Job Requirements
Good communication skills.
GCE 'O' level & Above
Minimum 1-year work experience.
Training to be provided
Pleasant personality, well- groomed and team player.
Extremely self-motivated, result orientated and pro-active.
We regret to inform that only shortlisted candidates will be contacted.
Well versed communication in English & Mandarin
Job Highlights
Able to work weekends
5 days work week rotating shift – less than 44hrs work week (must commit to Sat/Sun)
Career growth opportunity