
Customer Service Officer/Executive
$ 2,500 - $ 3,750 / month
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· Quote and propose air freight solutions to customers
· Coordinate with airlines on rates and bookings
· Liaise with customers on export shipment instructions and booking updates
· Liaise with vendors eg, DG specialist, fumigation, marine insurance, etc
· Prepare job sheets for Operations to follow up
· Check shipments status / uplift
· Job costing
· Resolve problems when they crop up
Requirements:
- Minimum education in Diploma or equivalent
- At least 1 year of working experience in freight forwarding/logistics
- Self-motivated and possess a positive customer-oriented mind set
- Strong verbal and communication skills
- Good team player
Job Type: Full-time
Pay: $2,500.00 - $3,750.00 per month
Benefits:
- Professional development
Supplemental Pay:
- Yearly bonus
Experience:
- Freight Forwarding: 1 year (Required)
- Customer Service Officer/Executive: 1 year (Preferred)
License/Certification:
- right to work in Singapore (Preferred)
Work Location: In person