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Assistant Officer, Customer Service

Salary undisclosed

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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This position under Allgreen Properties.

Responsibilities include:

  • Manage and handle all customer service-related matters at Customer Service Counter

  • Maintain high level of customer service standards

  • Handle enquiries and feedback from shoppers and tenants

  • Brand ambassador of the mall, promoting Great Rewards loyalty program and related activities

  • Support Marcom in voucher sales, mall redemptions, loyalty program and any other marketing initiatives as and when required

  • Handle administrative duties and any other ad-hoc duties as assigned


  • Min GCE N Level qualification

  • Min 1 year of working experience in relevant customer service role

  • Proficient in MS Office Word, Excel and/or usage of CMS is advantageous

  • Customer-oriented with good communication and interpersonal skills

  • Able to work in fast paced environment and has passion for service excellence

  • Able to work on rotating shifts, including weekends and Public Holidays

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