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Customer Service Admin

Salary undisclosed

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Job summary:
  • Looking for candidates available to work:
    • Saturday: Morning, Afternoon, Evening
    • Sunday: Morning
  • No experience required for this role
  • Expected salary: $10 per hour

Job Highlights

  • Work in a fun and loving environment!

  • With career advancement opportunities.

  • Flexible working hours.

Job Description

  • Explain the programme details to parents and answer telephone enquiries and emails.

  • Guide parents in registration process.

  • Communicate and coordinate with parents with prompt follow-up with closure for all enquiries.

  • Maintain and update student database.

  • Follow-up with new sign-ups and potential customers.

  • Responsible for day to day operations of the centre.

  • Assist teachers in materials and class preparation (E.g. preparing worksheet).

Requirements

  • Fluent in English and Mandarin (in order to guide English and Mandarin speaking parents in registration process and also to coordinate with English and Mandarin speaking parents with prompt follow-up with closure for all enquiries.)

  • Possess good communication skills, with a pleasant disposition.

  • Meticulous and systematic with administrative procedures.

  • Experience working in enrichment or tuition centres an added advantage.

Working Hours

  • Saturday & Sunday : 8.30 a.m. to 6.30 p.m.

  • Part Time position.