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Customer Service Representative / Supervisor

$ 2,000 - $ 3,500 / month

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CUSTOMER SERVICE REPRESENTATIVE / SENIOR / SUPERVISOR

  • High end salon in orchard area looking for CSR
  • Work closely with Salon Manager
  • Attend to incoming calls & customer enquiries. Check in/check out clients
  • Record/register all clients details in Shortcuts POS system, End of Day Closing
  • Recommend/provide information about products and services
  • Monitor & manage clients within the salon
  • Resolve customer complaints
  • Miscellaneous administrative work inclusive of organizing of mailing lists and packages’ records,
  • Communicate with and engage trainees, stylists, technicians, tea ladies and other fellow employees on areas of customer service and operation

REQUIREMENTS

  • Has a service-oriented mindset and people-centricity in dealing with clients and fellow colleagues
  • Preferably with some customer service experience
  • Able to speak English and Mandarin, Cantonese will be a bonus
  • Able to work independently and multitask
  • Good communication and interpersonal skills
  • A good team player
  • Has a positive attitude

We regret that only shortlisted candidates will be notified.

Job Type: Full-time

Salary: $2000 - $2100 (Basic) + attractive commission (up to $1200)

Staff benefit: Medical benefits and insurance, birthday leave, complimentary haircut and colour monthly

Work location: 391 Orchard Road, 03-02/02A/03 Takashimaya Ngee Ann City. 238872 Singapore.

Job Type: Full-time

Pay: $2,000.00 - $3,500.00 per month

Benefits:

  • Additional leave
  • Employee discount
  • Health insurance

Schedule:

  • Shift system

Work Location: In person