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Customer Service Representative / Supervisor
$ 2,000 - $ 3,500 / month
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CUSTOMER SERVICE REPRESENTATIVE / SENIOR / SUPERVISOR
- High end salon in orchard area looking for CSR
- Work closely with Salon Manager
- Attend to incoming calls & customer enquiries. Check in/check out clients
- Record/register all clients details in Shortcuts POS system, End of Day Closing
- Recommend/provide information about products and services
- Monitor & manage clients within the salon
- Resolve customer complaints
- Miscellaneous administrative work inclusive of organizing of mailing lists and packages’ records,
- Communicate with and engage trainees, stylists, technicians, tea ladies and other fellow employees on areas of customer service and operation
REQUIREMENTS
- Has a service-oriented mindset and people-centricity in dealing with clients and fellow colleagues
- Preferably with some customer service experience
- Able to speak English and Mandarin, Cantonese will be a bonus
- Able to work independently and multitask
- Good communication and interpersonal skills
- A good team player
- Has a positive attitude
We regret that only shortlisted candidates will be notified.
Job Type: Full-time
Salary: $2000 - $2100 (Basic) + attractive commission (up to $1200)
Staff benefit: Medical benefits and insurance, birthday leave, complimentary haircut and colour monthly
Work location: 391 Orchard Road, 03-02/02A/03 Takashimaya Ngee Ann City. 238872 Singapore.
Job Type: Full-time
Pay: $2,000.00 - $3,500.00 per month
Benefits:
- Additional leave
- Employee discount
- Health insurance
Schedule:
- Shift system
Work Location: In person