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Experienced E-commerce Sales Manager

Salary undisclosed


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Job Description:

We are seeking an experienced E-commerce Sales Manager to lead our online sales team. The E-commerce Sales Manager will be responsible for developing and implementing e-commerce sales strategies, managing sales staff, and ensuring that the online store meets its sales targets and profitability goals. The successful candidate will have a proven track record in e-commerce sales management, strong communication skills, and a commitment to delivering excellent customer service.

Responsibilities:

• Develop and implement e-commerce sales strategies to achieve sales targets and profitability goals.

• Manage and train the online sales team to ensure excellent customer service and achieve sales targets.

• Set and monitor sales targets for individual staff members and the online store as a whole.

• Analyze sales data to identify trends and make informed business decisions.

• Maintain relationships with existing customers and develop new customer relationships.

• Collaborate with marketing teams to develop promotional strategies and campaigns.

• Manage inventory levels to ensure adequate stock levels.

• Ensure that the online store is user-friendly, visually appealing, and optimized for search engines.

• Monitor and report on e-commerce sales performance to senior management.

Requirements:

• Proven experience in e-commerce sales management, preferably in a retail or online environment.

• Strong leadership and management skills.

• Excellent communication and interpersonal skills.

• A customer-focused attitude and a passion for delivering excellent customer service.

• Analytical and problem-solving skills.

• Strong organizational skills and attention to detail.

• Ability to work under pressure and meet tight deadlines.

• Flexibility to work evenings and weekends as required.

• Knowledge of e-commerce platforms, web analytics, and sales analytics tools.

Note: The specific requirements for the job may vary depending on the company's needs and the nature of the e-commerce platform.