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Time Type: Full time Worker Type: Employee The purpose of this role is to manage underwriting activities and P&L responsibilities for Small to Medium Enterprise (SME) & Retail products across various distribution channels. This includes manual underwriting of digital products, renewal reviews, quotation generation, and building strong relationships with intermediaries to enhance underwriting service delivery and drive product innovation. Responsibilities:
- To write Small to Medium Enterprise (SME) & Retail products across multiple distribution channels, ensuring compliance with legal and regulatory requirements.
- Manually underwrite yet-to-be digital products for new business and renewals, including renewal reviews and quotation generation.
- Develop and maintain good working relationships with customers, intermediaries, and internal stakeholders.
- Actively keep abreast of market dynamics and demonstrate market cycle awareness for effective operations.
- Achieve key performance indicators related to growth, profitability, renewal retention rate, and new business conversion rate.
- Ensure servicing and satisfaction of Agency/Local Brokers through NPS scores and timely processing.
- Contribute to the development and implementation of channel strategic plans.
- Adhere to underwriting standards, instructions, and good practices to minimise risks and maximise efficiency.
- Deliver timely decisions and problem-solving solutions for customers and intermediaries.
- Maintain strong knowledge of new products and commission structures to enhance relationships with intermediaries.
- Monitor and review underwriting standards, procedures and variations from proposal standards.
Work Experience:
Preferred Work Experience includes:
- Significant experience in underwriting.
- Established customer/intermediary relationships.
- Established customer/broker relationships.
Qualifications:
Preferred Qualifications include:
- Tertiary Degree or equivalent combination of education and work experience.
- With IIQE or ANZIFF
Global Disclaimer:
The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
Skills:
Administration Management, Analytical Thinking, Communication, Critical Thinking, Customer Value Management, Decision Making, High Accuracy, Insurance Underwriting, Intentional collaboration, Managing performance, Policy Development, Risk Management, Stakeholder Management, Strategic Leadership, Technical Support Application Close Date: 06/03/2025 11:59 PM How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.