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E-commerce Executive

Salary undisclosed

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Job summary:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
    • Saturday: Morning
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $2,500 - $3,500 per month
  • Immediate start available

Job Summary: The E-Commerce Executive will be responsible for managing and optimizing our e-commerce platforms. This role involves coordinating various aspects of the e-commerce operations, from product listings to customer service.

Key Responsibilities:

  • Oversee day-to-day operations of the company’s e-commerce platforms (e.g., website, shopee, lazada).

  • Address customer inquiries, complaints, and returns via e-commerce platforms in a timely and professional manner.

  • Monitor and manage product listings, ensuring accurate descriptions, pricing, and inventory levels.

  • Manage stock levels and ensure that inventory is updated regularly on e-commerce platforms.

  • Prepare weekly reports on refund/return cases.

  • Create Delivery Orders for warehouse team to prepare orders

  • Coordinate with drivers to ensure accurate order fulfillment, and accuracy in return stocks.

  • Optimize product listings and web content for search engine visibility and user engagement.

  • Manage and monitor online advertising performance.

  • Work with e-commerce platform managers, and web designers to maintain and update the e-commerce website.

  • Ensure the website is user-friendly, visually appealing, and functioning properly.

Qualifications:

  • Diploma/Degree in E-Commerce, Graphic Design, or a related field.

  • Proven experience in e-commerce or digital marketing roles (2+ years preferred).

  • Strong understanding of e-commerce platforms (e.g., Shopify, Lazada, Shopee).

  • Excellent written and verbal communication skills.

  • Ability to multitask, prioritize, and work in a fast-paced environment.

  • Creative problem-solving skills and attention to detail.