E-Commerce Executive

Job Summary: The E-Commerce Executive will be responsible for managing and optimizing our e-commerce platforms. This role involves coordinating various aspects of the e-commerce operations, from product listings to customer service.

Key Responsibilities:

• Oversee day-to-day operations of the company’s e-commerce platforms (e.g., website, shopee, lazada).
• Address customer inquiries, complaints, and returns via e-commerce platforms in a timely and professional manner.
• Monitor and manage product listings, ensuring accurate descriptions, pricing, and inventory levels.
• Manage stock levels and ensure that inventory is updated regularly on e-commerce platforms.
• Prepare weekly reports on refund/return cases.
• Create Delivery Orders for warehouse team to prepare orders
• Coordinate with drivers to ensure accurate order fulfillment, and accuracy in return stocks.
• Optimize product listings and web content for search engine visibility and user engagement.
• Manage and monitor online advertising performance.
• Work with e-commerce platform managers, and web designers to maintain and update the e-commerce website.
• Ensure the website is user-friendly, visually appealing, and functioning properly.

Qualifications:

• Diploma/Degree in E-Commerce, Graphic Design, or a related field.
• Proven experience in e-commerce or digital marketing roles (2+ years preferred).
• Strong understanding of e-commerce platforms (e.g., Shopify, Lazada, Shopee).
• Excellent written and verbal communication skills.
• Ability to multitask, prioritize, and work in a fast-paced environment.
• Creative problem-solving skills and attention to detail.

Job Types: Full-time, Permanent

Pay: $2,500.00 - $3,300.00 per month

Benefits:

• Professional development

Schedule:

• Day shift

Supplemental Pay:

• 13th month salary

Experience:

• Management: 1 year (Preferred)
• E-commerce: 2 years (Preferred)

Work Location: In person