Inside Sales Executive
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Roles & Responsibilities
Established good customer relationship and provide product selection solution to best meet the customer's workplace need. Penetration and retention of existing business through pro-active outbound calls & email marketing promotions.
Customer Engagement - Actively influence customers to purchase products by providing detailed product information and accurate price quotations.
Data Management - Maintain and update customer general data, ensuring records are current and accurate (including email, primary contact, and contact numbers).
Customer Support - Address customer feedback and handle inquiries and complaints with professionalism and efficiency, ensuring a positive customer experience.
Promotional Execution - Implement marketing and sales promotions aimed at reactivating existing customers, particularly within vacant territories.
Service Excellence - Deliver exceptional customer service at all times, maintaining a high level of professionalism and commitment to customer satisfaction.
Additional Duties - Perform any other reasonable ad-hoc assignments as required to support the team and business objectives.
QUALIFICATION
Minimum Diploma level
SAP user , high proficiency in Microsoft Office (Excel), Sales prospoecting skills, sales negotiation skills
Effective communicator. Fluent in oral and written English.
Minimum 2 year of relevant experience in handling outbound calls/Telemarketing/Telesales
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon, Evening
- Tuesday: Morning, Afternoon, Evening
- Wednesday: Morning, Afternoon, Evening
- Thursday: Morning, Afternoon, Evening
- Friday: Morning, Afternoon, Evening
- 2-3 years of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $2,500 - $3,000 per month