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Jobs or company...

TCM Clinic Receptionist

Salary undisclosed
Original
Simplified

Roles & Responsibilities

We are operating a TCM clinic, offering attractive remuneration packages

-(Basic+ Commission).

Duty and Responsibilities:

Front Desk:

  • Greet, welcome, and direct customers appropriately at front desk
  • Answering of incoming calls, texts and attend to email enquiry.
  • Attending to walk-in customer’s enquiries on promotions.
  • Registering all customers entering to the clinic via the system.
  • Booking and follow up with all appointment bookings.
  • Coordinating physician consultation and therapist treatment process.
  • Invoicing and processing of claim documents.
  • Dispensary of medicine.
  • Basic housekeeping to maintain the cleanliness of the clinic
  • Managing internal administrative duties.
  • Inventory checking & Stock ordering.

Consultation & After-Treatment Sales:

  • Provide professional consultation on TCM treatment services and packages.
  • Follow up on consultation with customers after treatment experience.
  • Drive sales to meet sales targets and sales performance KPI.
  • Ambassador for our brand, products and services.

Requirements:

  • At least 1 year of working experience in Beauty / Aesthetic Clinic/ Massage or Therapy / SPA / Clinic Sales Operations/ Front Desk/ Customer Consultant & related field is required for this position
  • Willing to work retail hours, weekends & public holidays
  • Able to work with system WESS and Smart TCM would be an advantage
  • Be part of a collaborative and inclusive team
  • Fast-paced and collaborative working style
  • Excellent communication and relationship building skills
  • Demonstrating high professional standards, personal commitment and passion for the brand
  • Advance computer skills
  • Provide excellent customer service.
  • Result-driven and get motivated by bringing in sales to the company.
  • Comfortable in handling mobile phone, email enquiries in English.
  • A Fast learner (Training Will Be provided)

Work Location: Multiple locations across Singapore!

Interested candidates, kindly submit your updated resume via online. Alternatively, you may call our Human Resource Department at 6884 4***. Attractive remuneration package commensurate with relevant experience.

We regret that only shortlisted candidates will be notified..


Summary of role requirements:
  • Flexible hours available
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $2,400 - $3,000 per month
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