Clinic Assistant

We are looking for a motivated and compassionate Clinic Assistant to join our team at Trust Health Medical. As a key member of our patient-centered healthcare clinic, the Clinic Assistant will ensure smooth daily operations and exceptional care delivery. Proficiency in SGiMed, our clinic management software, is essential for this role.

Key Responsibilities:

• Patient Registration and Management:
• Greet patients warmly and assist with registration.
• Update and maintain accurate patient records in SGiMed.
• Schedule appointments and manage the clinic’s calendar efficiently.
• Front Desk Operations:
• Handle inquiries via phone, email, and in-person with professionalism.
• Manage billing, payment processing, and insurance claims using SGiMed.
• Issue medical certificates, referral letters, and other documents as needed.
• Clinical Support:
• Assist doctors and nurses during patient consultations and minor procedures.
• Prepare consultation rooms and ensure cleanliness and readiness.
• Manage inventory of medical supplies and coordinate orders as required.
• Software Utilization:
• Utilize SGiMed to maintain seamless workflow for appointment tracking, patient data management, and administrative tasks.
• Generate reports and summaries for clinic operations.
• Customer Service:
• Provide excellent service by addressing patients’ concerns and needs promptly.
• Uphold patient confidentiality and ensure a positive clinic experience.
• Administrative Duties:
• Support the clinic’s administrative tasks, such as filing, data entry, and correspondence.
• Coordinate with external parties for corporate healthcare programs and other initiatives.

Qualifications and Skills:

• Minimum GCE ‘O’ Level or equivalent; relevant certifications in healthcare assistance is a plus.
• Proficiency in SGiMed or similar clinic management software is required.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a fast-paced healthcare environment.
• Customer-oriented mindset and a commitment to delivering high-quality care.

Working Hours:

• Monday to Friday: 9:00 AM – 5:00 PM
• Saturday: 9:00 AM – 1:00 PM
• Sundays and Public Holidays: Closed

Why Join Us?

• Work in a supportive and family-oriented environment inspired by the One Ang Mo Kio spirit.
• Gain hands-on experience in a reputable and modern healthcare setting.
• Opportunities for growth and training in healthcare operations.

Application Process: Interested candidates are invited to send their resume and a cover letter to [Insert Email Address]. Join us at Trust Health Medical to make a meaningful impact in the lives of our patients and community!

Job Type: Full-time

Pay: $2,100.00 - $2,600.00 per month

Benefits:

• Parental leave

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Work Location: In person

Expected Start Date: 02/01/2025