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Roles & Responsibilities
As a Receptionist cum Admin Assistant , you will perform frontline reception duties and assist the school with administrative matters. The duties will include as follows:
Reception
Cover front desk customer service duties for Primary School and MOE Kindergarten.
Answer phone calls, attend to walk-in visitors, takes messages, responds to enquiries and provide general useful information
Maintain customer related information when required, eg phone log.
Communicate with teachers regarding parents’ feedback/ messages from phone calls or walk-in parents.
Handle daily varied demands and queries from parents/ students/ vendors/ staff etc.
Render first level assistance to walk-in students’ needs including attending to sick and injured students, early dismissals.
To escalate such cases to other colleagues in the office immediately if it is beyond superficial cases
Handle/ support situation when student(s) vomited and soiled their clothes.
Assist students in times of need, e.g. handling lost & found items, change of uniform, contacting teacher/ parent, locating classroom.
Assist in receiving of goods and incoming mails.
Maintain tidiness of the reception area at all times.
General Administration
Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students.
Assist in the dissemination of information: school circulars, parents’ messages.
Inventory management of spare uniforms and first aid items.
Assist with the updating of Organisational Chart when new staff joins, or resigning staff leaves.
Assist with updating the attendance system on a daily basis, using the IT-enabled system of attendance tracking.
Any other duties assigned by School Leaders, Administrative Managers (AM) or Operation Managers (OM), including supporting school key personnel as assigned by the AM
Qualification:
Minimum 3 GCE “N” Level Passes including English and Mother Tongue language. Skills:
Must be proficient in computer applications such as MS Word, MS Excel.
Possess customer service oriented disposition with good interpersonal and communication skills.
Experience:
Shall have at least 3 years of relevant experience in administrative role and/or front desk reception, preferably with prior working experience in an educational institution.
Able to relate well with young children.
Working Hours:
Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 0.5 hr lunch break
Fridays: 7:00am to 3:30pm, inclusive of 1 hr lunch break
Off days on Saturdays and Sundays
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- Saturday: Morning
- No experience required for this role
- Working rights required for this role
- Expected salary: $2,200 - $2,800 per month
