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Sales & Operations Specialist

$ 2,000 - $ 3,000 / month

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The Sales & Operations Coordinator will support sales activities, manage order fulfillment, and ensure smooth day-to-day operations. This role requires excellent coordination skills, attention to detail, and the ability to multitask effectively in a dynamic environment.

Key Responsibilities :

Sales Support:

• Assist in processing customer orders, quotations, and invoices.

• Coordinate with clients on order specifications, delivery schedules, and payment follow-ups.

• Maintain and update the customer database and sales records.

• Support business development efforts by preparing sales reports and presentations.

Operations & Logistics:

• Liaise with warehouse and logistics teams to ensure timely order fulfillment and delivery.

• Coordinate stock movements and inventory updates, including online partner portal updates.

• Ensure proper documentation for shipping, import/export, and regulatory compliance.

• Monitor and manage supply chain issues to prevent delays or disruptions.

Customer Service & Coordination:

• Act as the main point of contact for customer inquiries and after-sales support.

• Address customer concerns and coordinate with internal teams for issue resolution.

• Build and maintain strong relationships with distributors, wholesalers, retailers, and other stakeholders.

Administrative & Process Improvement:

• Assist in improving sales and operational processes for better efficiency.

• Maintain records for audits and compliance requirements.

• Provide general administrative support to the sales and operations teams.

The Sales & Operations Coordinator will support sales activities, manage order fulfillment, and ensure smooth day-to-day operations. This role requires excellent coordination skills, attention to detail, and the ability to multitask effectively in a dynamic environment.

Key Responsibilities :

Sales Support:

• Assist in processing customer orders, quotations, and invoices.

• Coordinate with clients on order specifications, delivery schedules, and payment follow-ups.

• Maintain and update the customer database and sales records.

• Support business development efforts by preparing sales reports and presentations.

Operations & Logistics:

• Liaise with warehouse and logistics teams to ensure timely order fulfillment and delivery.

• Coordinate stock movements and inventory updates, including online partner portal updates.

• Ensure proper documentation for shipping, import/export, and regulatory compliance.

• Monitor and manage supply chain issues to prevent delays or disruptions.

Customer Service & Coordination:

• Act as the main point of contact for customer inquiries and after-sales support.

• Address customer concerns and coordinate with internal teams for issue resolution.

• Build and maintain strong relationships with distributors, wholesalers, retailers, and other stakeholders.

Administrative & Process Improvement:

• Assist in improving sales and operational processes for better efficiency.

• Maintain records for audits and compliance requirements.

• Provide general administrative support to the sales and operations teams.