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Sales Support Officer (Freight Forwaring)

Salary undisclosed

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Job summary:
  • Looking for candidates available to work:
    • Monday: Afternoon, Morning, Evening
    • Tuesday: Afternoon, Morning, Evening
    • Wednesday: Afternoon, Morning, Evening
    • Thursday: Afternoon, Morning, Evening
    • Friday: Afternoon, Morning, Evening
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $2,300 - $2,800 per month

  • Respond to customer inquiries via phone, email and other communication channels.
  • Prepare and process quotes and other sales related paperwork from Airfeight / Seafreight / Logistics / CBT).
  • Preparing reports on a weekly/monthly basis.
  • System trouble shooting (damage cargo, billing issues etc.)
  • Coordinate with internal teams such as outdoor sales, operation, finance and customer service.
  • Work alongside with outdoor sales with generating new business and maintaining existing customer relationships.
Job Requirements:
  • Proficient in English (written, speaking, listening).
  • Good knowledge in MS Office especially Excel.
  • Able to perform independently or good team player.
  • Will priority candidates with relevant experience and knowledge in customer service/freight forwarding industry.
  • Self intiative, positive mindset.
  • Able to work under pressure and able to work overtime if required.
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