Claims Executive, Employee Benefit (Health)

Department: Health | Full Time

At eazy, our purpose is to love what we do, and constantly challenge the status quo. We strongly believe in a good company culture, having “happy” employees, who provide the best customer service.

eazy is looking for an ambitious, engaging relationship builder to join our team. You will be the front of the company and will have the dedication to create and apply an effective sales strategy and forging strong relationships with clients. Reporting to the Assistant Manager, Health, the successful candidate will be part of a team of specialists in Employee Benefits insurance that helps to simplify the products, and deliver the protection to the client seamlessly through technology.

A day in the life:

Providing advice on making a claim and assessing the admissibility of a potential claim

Handling possible claim appeals and all issues related to client management

Monitoring and close follow up on progress of claims, update records of customer interaction

Identifying reasons why full payment may not be made, ensuring accuracy of claim assessment, and resolving customer grievances

Meeting and maintaining high level of frontline service

Supporting the Department in daily business operations such as following-up on accurate information and documents from the client for processing purposes and handling Employee Movement Declarations from the client

Any other ad-hoc duties as assigned

What you need:

At least a Diploma in Business Administration or equivalent

Minimum 2-3 years of relevant experience in sales / customer service, or insurance

BCP, PGI, ComGI, HI certifications is a plus

Team player, detail-oriented, and accountability

Good analytical, communication, presentation and time management skills

A hunger to learn and grow with the firm

What we offer:

Centrally located office in Anson Road, connected to Tanjong Pagar MRT

Empowering of People

Draw your own career map

Promote Agile working environment with Hybrid work option

Passion for building and motivating a dynamic competent team

Collaborative culture that cherishes ideas in a respectful work environment

Competitive Employee Benefits (flexible benefits, medical and wellness program)

Why eazy

We believe that happy employees are the most productive employees. And that has always been our motto for the office environment.