Senior Library Executive, Communication & Outreach

The Office of Information, Knowledge & Library Services seeks an enthusiastic and passionate individual to join the Communication & Outreach team to execute strategic communication initiatives and stakeholder engagement activities using skills and knowledge in event management, logistics, publicity tools and social media and provide a wide range of administrative and management support for the team.

Responsibilities:

• Execute engagement activities for the various stakeholders, e.g. undergraduates and postgraduates.

• Monitor the team’s role based email and resolve enquiries from the central enquiry management system.

• Act as key liaison to communicate directly with stakeholders, e.g. school and college administrators and library colleagues to facilitate their requests.

• Coordinate logistics required for major library events, activities, and initiatives.

• Coordinate the setup and takedown of exhibitions or displays within library premises with both internal and external users.

• Conduct research and seek recommendations for purchases required for the team’s events and projects.

• Contribute approved content to website and social media channels.

• Maintain content calendar for the team.

• Monitor and recommend potential trends and topics in social media and website developments for the team’s review.

• Coordinate and monitor the progress of design requests and production of promotional materials for the library.

• Distribute promotional materials to various publicity channels and platforms.

• Perform administrative tasks which includes rostering of staff and Student Assistants, budget tracking, and procurement.

• Collect, organise and perform basic analysis of key statistics.

• Source, recommend and secure the appropriate catering, gifts, display accessories and equipment.

• Maintain the team’s inventory of gifts, marketing collaterals, exhibition accessories, and equipment.

Requirements:

• A recognised Degree in any discipline or a diploma holder with extensive working experience.

• Knowledge and experience in the use of Microsoft Word, Excel and PowerPoint.

• Knowledge and experience in organizing workshops, events and activities.

• Knowledge and experience in using web and social media tools.

• Knowledge of content management systems and online educational tools will be advantageous.

• At least 2 years working experience in a marketing or communications role.

• Experience with designing and supervising direct marketing materials.

• Good oral and written communication skills.

• Service and user oriented.

• Self-motivated and able to work independently.

• Strong interpersonal and communication skills.

• A good team player.

• Creative with an eye for design.

We regret that only shortlisted candidates will be notified.