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Customer Communications Executive
$ 4,000 - $ 5,800 / Per Mon
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Job Location: Central, Singapore
Job Type: Full-Time
We are seeking an enthusiastic and proactive Customer Communications Executive to join our dynamic communications and sales team.
In this entry-level role, you will be responsible for engaging with customers, supporting sales initiatives and ensuring excellent communication around the benefits of our products and services.
This is a great opportunity for someone with a passion for customer service, sales and relationship-building to develop professionally in a fast-paced, rewarding environment.
Responsibilities:
- Respond to customer inquiries via phone, email or chat in a timely and professional manner.
- Assist customers with understanding the full range of benefits and services available.
- Support the sales team with administrative tasks such as preparing quotes, processing orders and managing customer accounts.
- Ensure follow-up on leads and potential sales inquiries, fostering customer interest.
- Build strong relationships with existing customers through effective communication and a focus on their needs.
- Maintain accurate records of customer interactions, transactions and feedback.
Qualifications:
- Local Diploma or Degree in Business, Communications, Marketing or in any related field is a plus.
- Fresh graduates are welcome to apply.
- Strong verbal and written communication skills.
- Ability to work well with teams and independently.
- Basic proficiency in Microsoft Office (Word, Excel, Outlook) is a plus.
Benefits:
- Competitive Salary with performance incentives.
- Health & Wellness Benefits (Medical and Dental).
- Paid time off and holidays.
- Training and Development opportunities.
- Career Growth Opportunities.
Job Types: Full-time, Fresh graduate
Pay: $4,000.00 - $5,800.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Professional development
- Work from home
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Performance bonus
- Yearly bonus
Work Location: In person
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