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Customer Communications Executive

$ 4,000 - $ 5,800 / Per Mon

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Job Location: Central, Singapore

Job Type: Full-Time

We are seeking an enthusiastic and proactive Customer Communications Executive to join our dynamic communications and sales team.

In this entry-level role, you will be responsible for engaging with customers, supporting sales initiatives and ensuring excellent communication around the benefits of our products and services.

This is a great opportunity for someone with a passion for customer service, sales and relationship-building to develop professionally in a fast-paced, rewarding environment.

Responsibilities:

  • Respond to customer inquiries via phone, email or chat in a timely and professional manner.
  • Assist customers with understanding the full range of benefits and services available.
  • Support the sales team with administrative tasks such as preparing quotes, processing orders and managing customer accounts.
  • Ensure follow-up on leads and potential sales inquiries, fostering customer interest.
  • Build strong relationships with existing customers through effective communication and a focus on their needs.
  • Maintain accurate records of customer interactions, transactions and feedback.

Qualifications:

  • Local Diploma or Degree in Business, Communications, Marketing or in any related field is a plus.
  • Fresh graduates are welcome to apply.
  • Strong verbal and written communication skills.
  • Ability to work well with teams and independently.
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook) is a plus.

Benefits:

  • Competitive Salary with performance incentives.
  • Health & Wellness Benefits (Medical and Dental).
  • Paid time off and holidays.
  • Training and Development opportunities.
  • Career Growth Opportunities.

Job Types: Full-time, Fresh graduate

Pay: $4,000.00 - $5,800.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Professional development
  • Work from home

Schedule:

  • Monday to Friday

Supplemental Pay:

  • 13th month salary
  • Performance bonus
  • Yearly bonus

Work Location: In person