Manager (IT Asset Management)

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society. For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

About the Job

We are actively seeking passionate individuals who are eager to engage in impactful initiatives, foster close collaborations with stakeholders and deliver tangible results.
The successful candidate will provide essential administrative support to ensure smooth operations and efficient workflow; and facilitate management reporting for critical decision making within our organisation. The candidate will contribute directly to our corporate governance processes as well as improve our operational efficiency and performance.

What You Will be Doing

• Inventory Management: To maintain an accurate inventory of software and hardware assets. Maintaining oversight of the software licenses, versions and installations across the organisation. Maintaining oversight of hardware assets, including location, status and lifecycle stages.
• Cost Optimisation and Management: To analyse software usage to highlight under utilised licenses. Recommending cost-saving measures, such as consolidating licenses or negotiating better terms with vendors. Monitoring and controlling costs associated with hardware procurement, maintenance and replacement.
• Software License Compliance: To manage the software license allocation and ensure compliance with software licensing agreements. Monitoring for proper software usage and helping to address any lapses.
• Software Procurement and Renewal: To manage the procurement process for new software licenses. Overseeing the renewal of existing licenses to avoid renewal lapses.
• Hardware Lifecycle Management: To manage the lifecycle of hardware assets from acquisition to disposal.
• Vendor Management: To maintain good working relationships with software vendors and hardware suppliers. Negotiating contracts and terms that bring good value to the organisation.
• Policy Development: To develop policies/procedures related to software and hardware asset management, software and hardware usage and software licensing. Promoting awareness of the SUSS community on these policies/procedures to ensure compliance.
• Reporting and Documentation: To generate management reports on software and hardware inventory, compliance and cost savings. Providing data-driven insights for decision making.
• Management of Leased End-User Devices. To focus on lifecycle management and user configuration of leased end-user devices. Collaborating with IT Managed Services for specific hardware maintenance tasks.

Job Requirements

• A University degree in any field, however a degree in Information Technology will be advantageous.
• At least 10 years of working experience with at least 3 years in a supervisory role.
• Strong knowledge of procurement principles, practices and regulations in the public sector.
• Good understanding of the software licensing models and hardware lifecycle stages.
• Good knowledge of software and hardware asset management and administration.
• Proficient in using Microsoft O365 applications, especially with Microsoft Excel.
• Experience with IT Asset Management tools will be advantageous.
• Strong analytical and problem-solving skills.
• Strong oral, written and interpersonal skills with the ability to communicate effectively with internal stakeholders and vendors.
• Excellent team player, detail-oriented and highly organised.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers