Operations Manager (F&B Group) | 6 Days | Up to $8,000

Job Description:

We are seeking an experienced and strategic Operations Manager to oversee the financial performance and daily operations of multiple F&B brands. This role involves ensuring operational excellence, managing teams, and driving sales growth through effective planning and execution.

Key Responsibilities:

Strategic Planning

• Oversee the financial performance of at least two brands, managing profit and loss (P&L) and implementing cost control measures.
• Prepare and manage brand budgets and forecasts to meet or exceed company expectations.
• Develop and execute marketing strategies to drive sales growth.
• Lead and coordinate the opening of future outlets, ensuring seamless operations.

Operations Management

• Supervise daily operations of multiple brands, ensuring efficiency and effectiveness.
• Continuously monitor brand performance through cost analysis and process optimization.
• Ensure the highest standards of food safety and hygiene, maintaining a safe and welcoming environment for customers.
• Provide leadership that upholds the organization’s service culture and maximizes customer satisfaction.
• Develop and implement operational procedures and standards, ensuring adherence to company SOPs and policies.
• Conduct evaluations of service and product quality, addressing customer complaints and implementing corrective actions.

Team Management

• Lead, mentor, and manage a team of area managers, restaurant managers, supervisors, and service staff.
• Ensure optimal utilization of manpower and resources.
• Provide continuous training and development to team members to ensure operational excellence.

Other Responsibilities

• Handle additional duties assigned by the General Manager, Operations, as required.

Required Qualifications and Attributes:

• Proven experience in Food & Beverage management, preferably overseeing multiple brands or outlets.
• Strong understanding of profit & loss, budgeting, and cost control.
• Excellent leadership, communication, and organizational skills.
• Ability to manage and develop teams with a focus on operational efficiency and service quality.

EA Personnel Name: Wong Choo Sian
EA Personnel No: R1762582
EA License No: 23C1703