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Store Manager

$ 3,600 - $ 3,600 / Per Mon


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JOB SUMMARY

The Store Manager bears the overall responsibility for the profitability of the chain restaurant outlet. He/she performs outlet-level support functions,

such as customer service, scheduling, handling day-to-day operations, ordering inventory, and back-office support.

He/she demonstrates the recruitment and retention, training, and motivation of staff, and maintains quality control, hygiene, health and safety standards, and customer experience in the outlet.

Job Description

• Ensure daily opening and closing duties in the outlet are properly executed.

• Maintain an attractive and orderly appearance in the outlet.

• Promotion Execution

• Manage an efficient team of service staff by coach, training, and supervising staff to operate stations and deliver a great customer experience

• Manage overall manpower planning, including planning a daily duty roster to ensure optimum use of manpower in the outlet.

• Maintain a high level of customer service standards.

• Perform inventory checks and product ordering.

• Cost Management

• Ensure overall store image is maintained and the brand is always well represented.

• Recruit & select staff to meet set expectations and are suited to work in a customer-oriented environment.

• Coach and train employees and make sure everyone fully understands company policies by using the operations training manual & SOPs.

• Develop and motivate team members through capability development.

• Execute any other duties as requested by immediate superiors.

Requirements

• At least 3 Year(s) of working experience in the restaurant industry is required for this position.

• Excellent interpersonal skills

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma in any field.

• Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.

Other Information:

- Annual Increment

- Performance Incentive Bonus

- Flexi Health Benefits

- Good career progression