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Responsibilities:
· Sell our products and/or services to local, B2C & overseas clients
· Ensure proper documentation and packaging for overseas shipment
· Build and maintain relationships with new and existing clients
· Handle customer feedback & complaints
· Maintain records of all sales leads, activity, order history and pricing
· Submitting monthly forecasting report to purchaser
· Generate sales report for submission to management
· Sales coordination including assisting sales team to arrange customers appointment, handling urgent calls, sales emails and messages when sales representatives are unavailable.
· Handling orders by phone, email, SMS or mail and checking the orders have the correct prices, discounts, MOQ.
· Inputting orders to company’s system, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
· Ad-hoc duties as assigned
Requirement:
· Strong interpersonal skills
· Preferred knowing in Japan culture, as required speaking and writing in Japanese with the customer.
· Willing to work independently and initiative
· Proactive problem solvers
· Computer use competency
· Well-developed phone manners and high comfort level in initiating conversations is essential
· Social and positive personality
****We regret that only shortlisted candidates will be notified. ****
· Sell our products and/or services to local, B2C & overseas clients
· Ensure proper documentation and packaging for overseas shipment
· Build and maintain relationships with new and existing clients
· Handle customer feedback & complaints
· Maintain records of all sales leads, activity, order history and pricing
· Submitting monthly forecasting report to purchaser
· Generate sales report for submission to management
· Sales coordination including assisting sales team to arrange customers appointment, handling urgent calls, sales emails and messages when sales representatives are unavailable.
· Handling orders by phone, email, SMS or mail and checking the orders have the correct prices, discounts, MOQ.
· Inputting orders to company’s system, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
· Ad-hoc duties as assigned
Requirement:
· Strong interpersonal skills
· Preferred knowing in Japan culture, as required speaking and writing in Japanese with the customer.
· Willing to work independently and initiative
· Proactive problem solvers
· Computer use competency
· Well-developed phone manners and high comfort level in initiating conversations is essential
· Social and positive personality
****We regret that only shortlisted candidates will be notified. ****
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