CALL CENTRE (Up to $2200 / Contract To Perm / Kallang )
$ 2,200 - $ 2,200 / Per Mon
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Benefits Summary
Location: Central
Job Responsibilities:
Handle customer service hotline across all areas, including answering enquiries, providing information, handling complaints and troubleshooting problems
Handle customer service hotline across all areas, including answering enquiries, providing information, handling complaints and troubleshooting problems
Escalate cases that do not fall within FAQs to the relevant and correct parties.
Follow-up on outstanding cases and perform call-backs to customers if necessary
Consistently deliver excellent quality service to our customers to achieve customer satisfaction
Ability to understand customers’ needs and provide appropriate solutions and attention
Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
Data entry and other ad-hoc duties assigned
Requirements
Good communication and interpersonal skills
Proficient in Microsoft office applications
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.
**We regret to inform that only shortlisted candidates would be notified. **
Chua Pei Jie (Emily)
Registration Number: R22110419
EA License No: 06C2859 (MCI Career Services Pte Ltd)
Location: Central
Job Responsibilities:
Handle customer service hotline across all areas, including answering enquiries, providing information, handling complaints and troubleshooting problems
Handle customer service hotline across all areas, including answering enquiries, providing information, handling complaints and troubleshooting problems
Escalate cases that do not fall within FAQs to the relevant and correct parties.
Follow-up on outstanding cases and perform call-backs to customers if necessary
Consistently deliver excellent quality service to our customers to achieve customer satisfaction
Ability to understand customers’ needs and provide appropriate solutions and attention
Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
Data entry and other ad-hoc duties assigned
Requirements
Good communication and interpersonal skills
Proficient in Microsoft office applications
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.
**We regret to inform that only shortlisted candidates would be notified. **
Chua Pei Jie (Emily)
Registration Number: R22110419
EA License No: 06C2859 (MCI Career Services Pte Ltd)
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