Business Management Specialist
Salary undisclosed
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Key Responsibilities:
This role is to assist the marketing department in:
- Agents’ Policy Management -- To develop and customize company agents' policy for APAC; assist to enhance the agent process system. To maintain APAC agents' database with constant inputs from sales and finance department.
- Sales’ Related Policy Management -- To develop and implement APAC sales related policy, conduct sales related training for sales departments; collaborate with customer service manager for all VIP clients' related matters
- APAC Budget Management -- Assist in APAC budget planning, KPI assessments and internal data control of marketing activities; to manage marketing agent fee and customer service fee budgets across all APAC branches; analyse and monitor monthly actual vs budgeted agent fees
- APAC Annual Audit & Compliance -- In charge of Headquarter's annual internal audit work and compliance check for APAC business management, take the lead in carrying out the Audit / compliance inspection report preparation and submission
- APAC Efficiency Optimization Improvement Project -- Responsible for process efficiency optimization improvement projects for APAC, tracking the performance of sales, solution team and finance departments whilst helping to solve key challenges
- Product development within APAC – Assist in APAC Product team for product development planning, collaborate with HQ to implement the promotion of key products, development of product price structure, product optimization through market sensing & data analysis
Requirements:
- Bachelor’s Degree in Business, Marketing, Statistics or a relevant disciplines.
- Minimum 1 years of working experience in Business Process Management, Agent Management, Business Audit, Data Analytics, etc.
- Experience with B2B marketing, Telecom industry, and Main International Carriers will be an advantage
- Well-organized, self-motivated, attentive to details, eager to learn, able to prioritize tasks and meet deadlines
- Deep understanding and rich accumulation of main international carriers in the world
- Good command in both written and spoken English and Mandarin
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