- Looking for candidates available to work:
- Monday: Afternoon, Morning, Evening
- Tuesday: Afternoon, Morning, Evening
- Wednesday: Afternoon, Morning, Evening
- Thursday: Afternoon, Morning, Evening
- Friday: Afternoon, Morning, Evening
- Saturday: Afternoon, Morning, Evening
- Sunday: Afternoon, Morning, Evening
- No experience required for this role
- Work visa can be provided for this role
- Expected salary: $2,200 - $2,800 per month
- Immediate start available
KEBUKE is a premium bubble tea shop dedicated to crafting authentic and delicious drinks with the finest ingredients. We pride ourselves on delivering exceptional customer service and creating a welcoming atmosphere for our customers. We are looking for enthusiastic and reliable individuals to join our team as full-time at our outlets at Taste Orchard, Sembawang Shopping Centre and The Cathay! If you are passionate about bubble tea and thrive in a fast-paced environment, this is the perfect opportunity for you!
Key Responsibilities
Provide excellent customer service, including taking orders, answering questions, and handling transactions.
Prepare and serve drinks, including brewing tea, cooking pearls, and crafting drinks according to company standards and procedures.
Assist with opening and closing duties, such as cashiering, setting up equipment or cleaning.
Ensure the right cash float amount for opening and closing cashier.
Operate the point-of-sale (POS) system to process payments accurately.
Handle cash, credit card, and mobile payments (third party platforms and applications).
Manage daily cash reconciliation and report discrepancies.
Handle membership, online ordering enquiries and discrepancies.
Follow operational procedures, such as shift handovers and reporting issues to supervisors.
Ensure knowledge of menu items and stay updated on promotions, seasonal items, or changes to the menu.
Support promotional activities or events when needed.
Handle feedback or complaints in a professional manner, escalating them to management if necessary.
Maintain quality control to ensure consistency in taste and presentation of cakes, teas and toppings.
Maintain cleanliness and organization of the store, including equipment, utensils, workstations and dining areas.
Follow food safety and hygiene standards as required by Singapore regulations.
Restock ingredients and supplies as needed.
Uphold company policies and ensure a positive experience for every customer.
Collaborate with team members to maintain a smooth workflow during peak hours.
Dispose of waste properly and perform regular deep cleaning tasks.
Qualifications:
Previous experience in food service or retail is a plus but not required, training will be provided.
Applicants with basic food hygiene certification is preferred.
Friendly and approachable personality with strong communication skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Reliable and punctual with a strong work ethic.
Willingness to learn and adapt to new processes.
Must be available for full-time shifts, including weekends and holidays.
We regret to inform that only shortlisted applicants will be contacted.
