E-Commerce Executive (Digital Marketing)
Salary undisclosed
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Key Responsibilities:
• Oversee day-to-day operations of the company’s e-commerce platforms (e.g., website, shopee, lazada).
• Address customer inquiries, complaints, and returns via e-commerce platforms in a timely and professional manner.
• Monitor and manage product listings, ensuring accurate descriptions, pricing, and inventory levels.
• Manage stock levels and ensure that inventory is updated regularly on e-commerce platforms.
• Prepare weekly reports on refund/return cases.
• Create Delivery Orders for warehouse team to prepare orders
• Coordinate with drivers to ensure accurate order fulfillment, and accuracy in return stocks.
• Optimize product listings and web content for search engine visibility and user engagement.
• Manage and monitor online advertising performance.
• Work with e-commerce platform managers, and web designers to maintain and update the e-commerce website.
• Ensure the website is user-friendly, visually appealing, and functioning properly.
Qualifications:
• Diploma/Degree in E-Commerce, Graphic Design, or a related field.
• Proven experience in e-commerce or digital marketing roles (2+ years preferred).
• Strong understanding of e-commerce platforms (e.g., Shopify, Lazada, Shopee).
• Excellent written and verbal communication skills.
• Ability to multitask, prioritize, and work in a fast-paced environment.
• Creative problem-solving skills and attention to detail.
• Oversee day-to-day operations of the company’s e-commerce platforms (e.g., website, shopee, lazada).
• Address customer inquiries, complaints, and returns via e-commerce platforms in a timely and professional manner.
• Monitor and manage product listings, ensuring accurate descriptions, pricing, and inventory levels.
• Manage stock levels and ensure that inventory is updated regularly on e-commerce platforms.
• Prepare weekly reports on refund/return cases.
• Create Delivery Orders for warehouse team to prepare orders
• Coordinate with drivers to ensure accurate order fulfillment, and accuracy in return stocks.
• Optimize product listings and web content for search engine visibility and user engagement.
• Manage and monitor online advertising performance.
• Work with e-commerce platform managers, and web designers to maintain and update the e-commerce website.
• Ensure the website is user-friendly, visually appealing, and functioning properly.
Qualifications:
• Diploma/Degree in E-Commerce, Graphic Design, or a related field.
• Proven experience in e-commerce or digital marketing roles (2+ years preferred).
• Strong understanding of e-commerce platforms (e.g., Shopify, Lazada, Shopee).
• Excellent written and verbal communication skills.
• Ability to multitask, prioritize, and work in a fast-paced environment.
• Creative problem-solving skills and attention to detail.
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