Operations Executive

Specific Job Role/ Scope:

1. Post Sales Order Fulfillment (DGR)

2. Customers Engagement

3. DG enquiries from Internal/ External stakeholders

4. Engagement with DG Vendors & Transport

5. Engagement with Carriers/ Terminal for DG Acceptance/ Rejection

Responsibilities and Duties :

• Performing E-CR role - such as collection arrangement, flight booking, EVI creation, permit declaration, troubleshooting of issues, create and submit RFQ to account holder

• Performing E-Ops role - such as execution of airfreight documents and sending pre-alerts, ensure compliance with airline/ terminal/ customer/OA / Destination customs

• Customers engagement through BDs

• DG enquiries from internal/ external stakeholders

• Engagement with DG vendors & transport

• Engagement with carriers/ terminal for DG cargo acceptance/ rejection

• Identifying carriers DG regulation

• Airline rates through pricing team

• Monitoring DG acceptance

• Administrative functions for LSP DG recovery invoice (SOA)

• Execute export shipments (consol/ direct)

• Scan pre-alert to oversea agent/ AWB to direct shipper

• Handle night phone enquires if necessary

• Follow up with email correspondence from internal/ external stakeholders

• Compliance with shipment requirements

Additional Tasks Assigned (if any) :

• Sharing of shipment discrepancies with suggestion/ improvement

• Perform STM trucking functions

• Perform weekends/ PHs when required

Job Requirements:

• At 2-3 working experience in Air

• Expert in handling DG shipment

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
• 2-3 years of relevant work experience required for this role
• Working rights required for this role
• Expected start date for role: 21 January 2025
• Expected salary: $2,300 - $3,000 per month