Job Description & Requirements
Installing and configuring computer hardware, software, systems, networks, printers, and scanners
Troubleshoot and resolve issues with software or hardware.
Work experience in an IT environment supporting desktops, laptops, peripherals, and printers
Work experience in a service/help desk setting
Proficient in applying tablet, desktop, Server Operating Systems, and all Microsoft applications
Possession of advanced knowledge of Wireless technologies and LAN
Possession of advanced knowledge of all Laptop hardware and Desktop types
Strong knowledge of Active Directory and various technical support concepts, procedures, and practices
Strong knowledge of iManage software, proficiency in PC and Mac hardware and software troubleshooting, familiarity with Microsoft Office products including Windows 10/11 and Office 365
Exceptional ability to work optimally in a fast-paced environment.
Active Directory & Azure Maintenance Support (which includes Azure AD, On-Prem AD)
Strong ability to effectively manage multiple tasks simultaneously
Strong listening skills to fully understand what an end user’s needs and/or requests are.
Requirements:
Candidates are required to have a minimum of two to four years of relevant experience in user support.
Qualifications include a Diploma or Bachelor’s or Associate’s degree with relevant IT/ Computer Science
Ability to perform diagnosis of technical issues
Strong interpersonal and communication skills, attention to detail, ability to work collaboratively in a team-oriented environment, multitasking abilities in a fast-paced setting, and the capability to interact effectively with staff and vendors.
The candidate will be working at the client location, specifically at Changi Airport Terminal 3.
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- 2-3 years of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 03 February 2025
- Expected salary: $3,000 - $3,500 per month
