Account Director (MSQ)

About MSQ Asia

At MSQ Asia, we’re building something different, we are a brand out creative team that blends data-driven insights, innovative brand out storytelling, and strategic audience engagement to deliver transformative and more effective content across consumer touchpoints. With a focus on creativity, and impact, we work with top-tier brands across from SEA to LA to craft campaigns that resonate and deliver both meaning and memory.

We are looking for an Account Director to join our dynamic team. This role is at the heart of our business, driving client relationships, leading growth opportunities, and building/supporting a passionate team of professionals.

Key Responsibilities

1. Client Servicing (60%)

• Build and nurture trusted relationships with 2–3 core clients, acting as the primary contact and strategic advisor while managing a handful of additional smaller creative and production projects.
• In coordination with your line manager, you are responsible for ensuring client satisfaction and handling strategic issues or issue resolution.
• Oversee campaign delivery and production across multiple campaigns and touchpoints, ensuring they align with client objectives, timelines, and budgets.
• Collaborate with internal teams (creative, digital, and production) to execute integrated campaigns across various platforms and media channels.
• Anticipate client needs and proactively identify opportunities to add value to their business.
• Monitor campaign performance metrics and provide actionable recommendations for continuous improvement.
• Have your finger on the pulse and an eagle eye for numbers. Being able to prepare quotes effectively and ensure commercials are accurately recorded and reported to the business. Financial control of billings and third party costs

2. Growth (20%)

• Identify and convert new business opportunities within existing client portfolios and your own personal network.
• Lead pitch processes, from ideation to presentation, ensuring strategic alignment with client goals.
• Stay ahead of industry trends, using insights to inspire innovation and attract new clients.
• Collaborate with senior leadership on strategic growth initiatives for MSQ Asia.

3. Grit (20%)

• We’re a small but high performing team. We’re looking for someone that is willing and able to step in, lead the charge and is happy to get their hands dirty. We operate in a start-up vibe and look for people that want to build part of our next chapter.
• We’re growing and as such we plan on giving you the opportunity to support us in finding the next generation of support across our Client Servicing division. This will lead to mentoring and management opportunities.
• Take ownership of the quality of creative responses in conjunction with Creative Director
• We’re not the finished article, we’re looking for your support in bringing all the best learnings and processes from your previous experiences to make us even better!
• Champion MSQ Asia’s values of fun, safety, creativity and effectiveness

Qualifications and Skills

• Proven experience (6+ years) in account management within the advertising, marketing, or creative industries.
• Strong strategic thinking and problem-solving skills with a client-first mindset.
  Demonstrated expertise in managing campaigns across multiple platforms and touchpoints.
• Exceptional communication, presentation, and interpersonal abilities.
• A track record of successfully growing client accounts and leading pitches.
• Demonstrated leadership skills, with experience managing and developing teams.
• Knowledge of digital, data-driven marketing, and sustainability-focused campaigns is a plus.

What We Offer

• Agency Retreats
• Hybrid working environment
• Group Health Insurance
• Group Personal Accident Insurance
• A hybrid working environment
• Curated Learning & Development opportunities
• Annual festivities, along with various social events throughout the year
• Fun Studio environment working alongside great and talented individuals
• We offer 'Recharge Friday' every two weeks, providing our team members a half-day off on Fridays to promote well-being and rejuvenation.