Manager, Process Engineering

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.

At SATS, people are our greatest asset, and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

• Lead, manage and facilitate the Lean initiatives/programs across the Catering L&W Group from inception to implementation
• Responsible for process engineering to streamline existing processes and implement measures to improve the existing service delivery, production & logistics efficiency, and operating cost
• Engage and assist Business Units (BUs) to identify and select continuous improvement projects that have high impact in terms of value-add to customers and/or cost savings
• Champion the “KAIZEN” philosophy and establish the adoption of Lean methodology in the organization through training, coaching/mentoring, and leading/managing/implementing continuous improvement projects
• Lead and drive cross-functional project teams to :-
• Ensure project goals are on budget and on schedule
• Develop stakeholder's requirements into an approved project charter
• Analyze business, processes and systems performance, and identify improvement opportunities
• Make recommendations regarding best options
• Communicate proactively with stakeholders and key management on project progress, issues and plans for resolution
• Ensure improvement methodology and tools are utilized effectively to achieve maximum results
• Involve in projects implementing the digitalization and transformation process as well as ensuring operational alignment across the group.

• Master / bachelor's degree in engineering, or Science, (Industrial Engineering background is preferred)
• 8 years of experience in an operations related field with min 6 years exposure in a Lean manufacturing environment
• Extensive hands-on experience in developing and successfully driving Lean practices and developing a sustained mindset for Kaizen within an organization
• Preferably Green Belt or Black Belt trained with proven ability in the application of Lean Six Sigma methods and other continuous improvement tools
• A team player with high Initiative, demonstrated planning skills, strong data-driven analytical abilities and proven performance in operation problem-solving
• Demonstrated ability to interact and work effectively across functional teams and at multiple levels within the organization
• Proven organizational and leadership skills to motivate and influence others positively to drive for results
• Ability to build strong relationships and partner with key stakeholders to build trust and influence at multiple levels within the organization
• Excellent verbal and written communication skills
• Versatile & organized

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