Manager, Employee Engagement

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.

At SATS, people are our greatest asset, and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

The Employee Engagement Manager is responsible for developing and executing initiatives that drive employee engagement, foster a positive workplace culture, and support the company's commitment to Environmental, Social, and Governance (ESG) principles. This role involves working closely with various stakeholders to implement strategic plans, lead volunteer programs, coordinate sustainability reporting, and manage a diverse range of special projects.

Employee Engagement

• Develop and execute comprehensive engagement strategies that promote a positive work environment.
• Foster a culture of inclusivity and collaboration through innovative employee resource groups.
• Lead initiatives that enhance employee well-being and job satisfaction.
• Promote cultural awareness and understanding through targeted programme and events.

ESG (Social Governance)

• Initiate and drive diversity and inclusion initiatives for the Singapore Hub to build a more inclusive workplace.
• Manage and generate data and content for social reporting, including developing frameworks for local entities and consolidating data for reporting purposes.

SATS Foundation

• Propose, design, plan, and execute engagement work plans approved by the Steering Committee.
• Manage diverse initiatives that support community and corporate social responsibility goals, ensuring collaboration with relevant business units and beneficiaries.
• Coordinate and manage contracts with external stakeholders and beneficiaries to deliver strategic social impact.

SATS Staff Association (SSA) Secretariat Responsibilities

• Lead and manage the Singapore Hub’s volunteer programme, ensuring successful partnerships and impactful outcomes.
• Execute plans approved at the Annual General Meeting (AGM).
• Drive membership engagement through well-coordinated activities and partnership schemes.
• Organise and coordinate key events in collaboration with various stakeholders.

Other Responsibilities

• Support and manage any other projects that are aligned with the organisation's goals and values, where required.

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven experience in employee engagement, ESG reporting, or a related role.
• Strong project management and organisational skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with various stakeholders.
• Project management
• Data analysis and reporting
• Volunteer programme coordination
• Strong written and verbal communication
• Stakeholder engagement

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