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Jobs or company...

Senior Executive/Assistant Manager, Technology (Digital & Automation Business Analyst)

Salary undisclosed

Apply on

IndeedSG

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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About us


Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS


Key Responsibilities


About the Role

This position is part of the Digital and Automation team, tasked with delivering automation and digitization solutions through RPA and Microsoft Power Platform (including Power Apps and Power Automate) to streamline and enhance business operations.

  • Work closely with Technology Business Partner and business to understand existing operation processes and assess areas for automation and digitization improvements.
  • Gather and analyze business requirements to identify scope for and map out the To-Be process enabled by automation.
  • Co-create and review business requirement documents.
  • Engage and collaborate with relevant supporting function teams (e.g. software engineers, supporting vendors, architect, infrastructure) on planning, design, solution and implementation.
  • Develop, implement, and maintain a detailed project work plan, including appropriate controls, governance structures and monitoring to ensure on-time, on-budget, and quality outcomes.
  • Manage issues and risks associated with the projects, including balancing scope, schedule, budget, quality, and risks.
  • Conduct test case preparation and QA testing to ensure solutions meet standards and requirements.
  • Manage communication with stakeholders to provide timely updates.
  • Maintain and organize project information and data in designated repository with proper control and governance.
  • Create reports, dashboards and visualizations to help others understand business performance.
  • Foster an automation community within the organization by sharing knowledge and best practices on various automation tools with team members and stakeholders.

Key Requirements
  • Bachelor Degree in System Information, Computer Science, or equivalent Information Technology disciplines
  • At least 2-3 years of Business and / or Systems Analyst or IT Project Management experiences
  • Proven experience in analyzing business requirements and process mapping.
  • Possess analytical, systems analysis and solutioning skills.
  • Proficiency in Robotic Process Automation (RPA) tools such as UiPath, Microsoft Power Platform solutions
  • Proficiency in one or more test automation frameworks is desirable.
  • Demonstrated experience working on automation projects is highly desirable.
  • Good communication and interpersonal skills for different level of stakeholders' management
  • Able to work independently and interact and work effectively across functional teams
  • Experience in the aviation industry would be advantageous.

Job Reference: SATS01792
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