Field Application Engineer
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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Provide on-site and remote technical support to customers, assisting with product installation, configuration, and troubleshooting.
Develop in-depth knowledge of products and solutions, staying up-to-date with new features and updates.
Conduct product demonstrations and training sessions to educate customers on product capabilities and best practices.
Diagnose and resolve technical issues promptly, collaborating with internal engineering and support teams as needed.
Create and maintain technical documentation, including installation guides and troubleshooting procedures.
Gather customer feedback and insights to provide input for product improvements and enhancements.
Manage and coordinate technical projects, ensuring successful implementation and customer satisfaction.
Provide quality after-sales support
Deliver professional services on voice gateways and session boarder controllers (SBC), Microsoft Teams, Zoom and Webex
Job Type: Full-time
Pay: $3,500.00 - $5,000.00 per month
Location:
- Singapore 408868 (Preferred)
Work Location: In person
Expected Start Date: 03/02/2025