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Retail Sales Consultant

Salary undisclosed

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Roles & Responsibilities

Company: CYC (established 1935)

About CYC:

CYC is a leading menswear brand in Singapore, offering a well-established tailoring service and a curated collection of ready-to-wear garments. We take pride in our commitment to quality, style, and exceptional customer service.

About the Role:

We are seeking enthusiastic and personable Sales Executives to join our team in our flagship store at Capitol Singapore.

Responsibilities:

  • Client Consultation & Styling:

    • Conduct thorough client consultations, actively listening to their needs, preferences, and desired outcomes.

    • Provide expert advice on garment fit, style, and fabric choices, considering individual body shapes and lifestyles.

    • Create personalized styling recommendations, showcasing how our garments can be incorporated into clients' wardrobes.

  • Fit Expertise:

    • Accurately take precise body measurements to ensure perfect garment fit.

    • Assess garment fit on clients, identifying any adjustments or alterations required.

    • Communicate effectively with production team, clearly articulating client preferences and fit requirements.

    • Oversee the entire tailoring process, ensuring timely delivery and client satisfaction.

  • Sales & Customer Service:

    • Achieve and exceed individual sales targets through proactive engagement and exceptional customer service.

    • Build and maintain strong client relationships, fostering loyalty and repeat business.

    • Address client inquiries and concerns promptly and professionally.

  • Store Operations:

    • Maintain a clean, organized, and welcoming store environment.

    • Assist with inventory management, including stock control and visual merchandising.

    • Participate in store operations as needed, including cash handling and basic administrative tasks.

  • Brand Representation:

    • Project a professional and enthusiastic image, representing the CYC brand with integrity and confidence.

    • Stay informed about the latest fashion trends and product knowledge to provide the best possible service.

Requirements:

  • Minimum 1 year of retail sales experience (preferred)

  • Excellent communication and interpersonal skills

  • Strong customer service orientation

  • Ability to work independently and as part of a team

  • Positive and energetic personality

  • Passion for fashion and menswear

  • Availability to work weekends (5 days a week)

Benefits:

  • Competitive salary and commission structure

  • Opportunity to work for a well-established brand

  • Fast-paced and dynamic work environment

  • Potential for growth within the company


Summary of role requirements:
  • Flexible hours available
  • No experience required for this role
  • Working rights required for this role
  • Expected salary: $2,500 - $3,000 per month