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Retail Sales Executive

Salary undisclosed

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Sales & Customer Service Executive

Job Responsibilities

  • Develop a deep and clear understanding of the company’s range of products and be able to communicate the information to customers clearly

  • Drive sales and maintain a high level of customer service standards

  • Handle customer enquiries, feedback, and complaints with professionalism and a problem solving attitude

  • Prepare quotation, invoices and delivery orders

  • Maintain the company’s inventory and order trackers to ensure that they are accurate and up to date

  • Handle scheduling of deliveries for customers’ orders

  • Sending out marketing email blasts and other promotional content where required

  • Assist with ad-hoc and periodic stock-take

  • Company website review and updating to ensure that the information available online is accurate (e.g. production dimensions, stock availability)

  • Handle documentation and record keeping (e.g. invoices and expense trackers)

Requirements-

  • Energetic and self-motivated with a positive mindset

  • Keen interest in furniture and design

  • Professionalism and attention to detail

  • Good communication skills and email/text/telephone etiquette

  • Strong command of the English language, written and spoken

  • Strong organization skills and ability to multi-task

  • Proficient in Microsoft Word and Excel


Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Saturday: Morning, Afternoon
    • Sunday: Morning, Afternoon
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected start date for role: 15 January 2025
  • Expected salary: $2,200 - $3,500 per month