Business App Support Intern

Location: Singapore, Singapore In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. Thales established its presence in Singapore in 1973 to support the expansion of aerospace-related activities in the Asia-Pacific region. Throughout the last four decades, the company grew from strength to strength and is today involved in the primary businesses of Aerospace (including Air Traffic Management), Defence & Security, Ground Transportation and Digital Identity & Security. Thales today employs over 2,100 people in Singapore across all its business areas.

The Business App Support Intern will be responsible for the administration, maintenance, and support of the Business Applications systems, and application components. This role will also participate in the planning and implementation of policies and procedures, to ensure system provisioning and maintenance is consistent with company goals, industry best practices and regulatory requirements.

Responsibilities:

• Administer Business Applications based on end user’s requirements or ongoing needs while providing excellent customer service.
• Analyse system errors and work with end users and related business units to correct and/or assist in problem resolution.
• Help diagnose performance issues related to business applications and work with internal and external vendors in their resolution.
• Plan and coordinate testing changes, upgrades, and new services, ensuring systems will operate correctly in current and future environments.
• Prepare user training document for business applications and associated processes with business departments

Requirements

• Degree/Diploma in Information System or Computer Science related majors are welcomed
• Microsoft VBA/VB Script programming experience
• Knowledge of RPA (Robotics Process Automation) solutions
• Any experience in ERP such as SAP etc will be a plus
• Willing to learn new things
• Good communication skills
• Commitment: Able to commit on a full-time basis for ideally 6 months (or a minimum of 5 months) from May/June onwards

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!