Experience Center Manager - Soy Milk Operator
$ 5,000 - $ 5,000 / Per Mon
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Position Overview:
We are seeking a dynamic and customer-focused Experience Center Manager to oversee the day-to-day operations, customer engagement, and overall management of our soy milk brand’s Experience Center. This individual will be responsible for delivering an exceptional brand experience, driving customer satisfaction, and ensuring smooth operations.
Key Responsibilities:
1. Customer Experience Management:
• Create and maintain a welcoming environment that reflects the brand’s identity.
• Provide in-depth knowledge of soy milk products and their benefits to customers.
2. Operational Management:
• Oversee day-to-day operations of the Experience Center.
• Coordinate with vendors for the timely delivery of raw materials and promotional items.
3. Team Leadership:
• Recruit, train, and supervise a team of staff to deliver high-quality service.
• Foster a positive and collaborative work environment.
4. Sales and Marketing:
• Drive sales of soy milk products by educating customers and promoting product benefits.
• Implement promotional campaigns, workshops to attract customers.
5. Brand Representation:
• Serve as the face of the brand at the Experience Center, ensuring consistent brand messaging.
• Organize and host events to build brand awareness and loyalty.
Qualifications and Skills:
• Bachelor’s degree in Business Administration, Retail Management, Hospitality, or a related field.
• Proven experience in retail, hospitality, or managing a customer-facing center, preferably in the F&B industry.
• Strong leadership and team management skills.
• Passion for health, wellness, and sustainable food products is a plus.
• Ability to analyze data and make informed business decisions.
• Proficiency in inventory management and point-of-sale systems.
Work Environment and Expectations:
• The position requires flexibility to work weekends, holidays, and occasional extended hours.
• This is an on-site role based at the Experience Center.
We are seeking a dynamic and customer-focused Experience Center Manager to oversee the day-to-day operations, customer engagement, and overall management of our soy milk brand’s Experience Center. This individual will be responsible for delivering an exceptional brand experience, driving customer satisfaction, and ensuring smooth operations.
Key Responsibilities:
1. Customer Experience Management:
• Create and maintain a welcoming environment that reflects the brand’s identity.
• Provide in-depth knowledge of soy milk products and their benefits to customers.
2. Operational Management:
• Oversee day-to-day operations of the Experience Center.
• Coordinate with vendors for the timely delivery of raw materials and promotional items.
3. Team Leadership:
• Recruit, train, and supervise a team of staff to deliver high-quality service.
• Foster a positive and collaborative work environment.
4. Sales and Marketing:
• Drive sales of soy milk products by educating customers and promoting product benefits.
• Implement promotional campaigns, workshops to attract customers.
5. Brand Representation:
• Serve as the face of the brand at the Experience Center, ensuring consistent brand messaging.
• Organize and host events to build brand awareness and loyalty.
Qualifications and Skills:
• Bachelor’s degree in Business Administration, Retail Management, Hospitality, or a related field.
• Proven experience in retail, hospitality, or managing a customer-facing center, preferably in the F&B industry.
• Strong leadership and team management skills.
• Passion for health, wellness, and sustainable food products is a plus.
• Ability to analyze data and make informed business decisions.
• Proficiency in inventory management and point-of-sale systems.
Work Environment and Expectations:
• The position requires flexibility to work weekends, holidays, and occasional extended hours.
• This is an on-site role based at the Experience Center.
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