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Roles & Responsibilities
Reporting to the Nurse Manager, you will provide administrative support to the home care team.
Responsibilities:
Perform data entry transactions in the IT system.
Check patient’s means testing in system. Liaise with next-of-kin on means-testing documents for online submission to MOH.
Generate monthly means test Subsidy Change Report, update accordingly and send the report to Finance for verification.
Apply for Home-Based Respite Care (HBRC) for patients; check availability of service with vendors, create referral in ILTC portal, collate all information required for application from nurse and doctor. Send monthly updates of HBRC data to MOHH.
Process Consumables/ Devices application and guide the family if needed.
Send daily breakdown of the total number of patients held by the primary nurse to the Triage Nurse.
Extract weekly audit report when required.
Email on the 1st week of each month, extract of patients hospitalised for nurses to update any discharges accordingly.
Send a reminder to the team to confirm entries in INGOT by the 5th of each month.
Prepare new case sheet folders for primary nurses.
Prepare a letter to inform referring doctor upon discharge of patient
Prepare mortality case files for the weekly interdisciplinary team meetings. Check all documents are in order before sending the patient’s file to Medical Record Office.
Assist to keep track of the number of syringe drivers available for use and those that need maintenance.
Ensure there are sufficient consumables for use.
Coordinate with Operations team on bi-annual servicing of oxygen concentrators.
Assist in sorting and checking of expiry dates of donated non-pharmaceutical items e.g. milk feed, medical supplies & etc.
Assist in receiving and loaning of donated equipment.
Arrange for transfer of donated hospital bed.
Liaise with Volunteer Management on delivery of diapers/milk supplements to patient’s home.
Keep inventory of medical equipment and record items issued to nurses/doctors.
Upload patient’s IC, genogram, ACP, faxed discharge summary, clinical reports in INGOT.
Assist with orientation of new Medical Officer’s initial assignment to Homecare; issuance of work phone, check/submit transport claims, etc.
Attend to incoming calls and enquiries pertaining to services provided by the hospice.
Assist to answer triage phone when all nurses are attending training.
Perform general administrative duties such as filing, faxing, photocopying, dispatching of mails, ordering stationery/clinical supplies and scheduling maintenance checks on office equipment.
Undertake to keep oneself well informed of the updated industry guidelines and develop new skills that are necessary for the job.
Maintain a high standard of housekeeping and workplace organisation at all times.
Any other duties as and when assigned.
Requirements:
Possess minimum GCE 'O' Level and above or equivalent.
Minimum of 2 years experience in a healthcare or related field preferred.
Proficient in Microsoft applications.
Meticulous, proactive and able to work independently or as a team.
Customer Service-Orientated.
Has excellent organisation, interpersonal
Summary of role requirements:
- Flexible hours available
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $2,200 - $3,000 per month
