Technical Lead

Job Summary:

We are seeking Technical Lead /Production support specialist with over 15+ years of proven experience in banking domain with at least 5-year experience in production support, managing large application across multiple countries.

The ideal candidate should have strong Corporate Transaction Banking knowledge, specialised in Receivables & Payables domain knowledge along with Java frontend and backend Technologies expertise & Oracle Database’s in-depth knowledge to manage complex application in banking environments.

This role requires a deep understanding and knowledge of APAC Country specific direct debits/inward direct credit and ACH channels like G3, CNAPS, MEPS, NACH, BECS, NZ SBI to name a few.

Strong problem solving as well as Analytical skill.

Excellent interpersonal skill, effectively communicate with end users, product team and tech partners.

Technology Skills:

Ø Should have experience in Web Application projects using Struts2, Spring MVC, Hibernate/MyBatis, Spring Boot and EJB.

Ø Must have experience in Frontend technologies such as ReactJS, Angular, NodeJS, Vue.js, HTML, CSS, JavaScript and jQuery.

Ø Should have experience in In-Memory Data Grid (Oracle Coherence) as distributed computing architecture and must know CoHQL.

Ø Should have experience in Java Microservices Architecture (Webservice/REST) frameworks, GraphQL including its data interchange format/definition such as XML, JSON and WSDL.

Ø Familiarity with API authentication mechanisms such as OAuth2, JWT, and Basic Auth.

Ø Should have hands-on experience in IBM MQ, RabbitMQ, TIBCO and Apache Kafka for message and event-driven architectures.

Ø Should have hands-on experience in Spring Batch framework for high volume batch/transaction processing.

Ø Should have excellent experience in Relational Databases (Oracle), functions, procedures and query optimization.

Ø Should have experience in Jasper Reports for creation of dynamic reports.

Ø Should have experience with Adobe LiveCycle for interactive PDF

Ø Good to have experience in Akka/Scala Framework for distributed, and fault tolerant applications.

Ø Good to have experience in enterprise-level application hosting in WebLogic Container.

Ø Should have experience in JUnit, Frameworks like Mockito and Selenium.

Ø Hands-on experience in CI/CD pipelines (GitLab, Bitbucket and Jenkins).

Ø Familiarity with containerization tools such as Docker and Kubernetes is an advantage.

Ø Exposure to python for scripting and automation is plus.

Ø Good to have experience in Unix /Linux Shell Scripting for backend automation.

Ø Good to have experience in ITRS , App Dynamics (v 23.12) , Autosys JIL.

Key Responsibilities:

Ø Provide L2 and L3 application support across multiple countries having 24/7 availability

Ø Troubleshoot and resolve application issues raised by end user, product team as well as tech partners

Ø Provide functional solution for production issues/queries

Ø Proactive problem analysis and resolution for application issues

Ø Perform routine checks of application logs and backups.

Ø Provide support and feedback to other Application Developers as and when required for recurrent application issues.

Ø Maintain and update technical documentation of applications.

Ø Create Knowledge Articles to assist Level 1 application support.

Ø Review and design applications requests and provide recommendations.

Ø Provide training as and when required to apps users of application functionality as well as feature introduces through development releases

Ø Identify opportunities for system improvement within Applications being supported.

Ø Identify opportunities to improve processes for efficiency and security.

Ø Conduct continuity of business (COB) and high availability (HA) of application on regular based on country specific requirement/ regulatory requirement

Ø Arrange for special working as and when required

Ø Able to stay up to date with advancing technology trends within the relevant field.

Ø Working with the QA to create automation tests for the user interfaces as well as backend services.

Ø Writing high quality source code and deliver the application within tight deadline follows the Scrum practice.

Ø Code reviews and assisting team members for technical design and solutions for production fixes.

Ø Collaborate with cross-functional teams to gather requirements and track progress using JIRA for production fixes .

Ø Produce high quality technical scope documents to accurately represent application design and code for production fixes.

Ø Should able to perform impact analysis and changes for enhancement, performance changes, PRB issues and Common Vulnerability Management (CVM).

Ø Work on Proof of concepts (POCs) in new and emerging technologies along with development team

Ø Night shift support on rotational basis for monitoring end of day batches