Customer Service Officer (Call Centre)

Full Time, onsite
Search Index
Singapore, Singapore

$ 3,100 - $ 3,100 / month

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CareerJetSG

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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Simplified

Call Centre / Customer Service Experience
No Exp Are Welcome To Apply - Training Provided
Office Hour / 5 Days Work Week (including weekends)
CBD (Near to MRT)

Responsibilities

Attend to enquiries via hotline or other channel eg emails
Handle inbound and outbound calls, and sometimes email
Proper recording of conversation with customer in the CRM system
Achieve / Exceed individual and team KPIs set by the management
Maintain a positive and helpful approach in interactions with all customers
Any other related ad-hoc duties as assigned

Requirements:

Possess at least 1 year of Call Centre / Customer Service experiences
No experience are welcome to apply & training will be provided
Good communications and interpersonal skills
Customer service oriented
Good team player and able to work independently with minimal supervision
Able to work on weekends (Will have some weekend off)

Other Information:

Working Hour: Office Hour / 5 Day Work Week (including weekends)
Location: CBD
Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

Reason for leaving each past & current employment

Salary drawn for each past & current employment

Expected Salary

Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.Yoong Poh FengEA License | 14C7092EA Registration Number | R1105076Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?What's your expected monthly basic salary?Which of the following languages are you fluent in?How much notice are you required to give your current employer?Are you available to work on weekends or public holidays?How many years' experience do you have as a Call Centre Operator?Company profileSearch Index Pte Ltd3.7·Human Resources & Recruitment11-50 employeesSearch Index is a people-centric professional Human Resources consultancy firm, establish in 2014 and by our Slogan “Bridging Career, Enhancing Life”, We, The People @ Search Index believes we are the bridge connecting Companies to Candidates empowering them to secure their Career and enabling them to have a better life.Search Index is an inaugural recipient of the distinguished HCP(EA) mark by the Ministry of Manpower(By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.)Search Index is a people-centric professional Human Resources consultancy firm, establish in 2014 and by our Slogan “Bridging Career, Enhancing Life”, We, The People @ Search Index believes we are the bridge connecting Companies to Candidates empowering them to secure their Career and enabling them to have a better life.Search Index is an inaugural recipient of the distinguished HCP(EA) mark by the Ministry of Manpower(By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.)Company informationRegistration No.201410806WEA No.14C7092

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