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Roles & Responsibilities
Job Responsibilities
To provide efficient and effective sales administration process flow and coordination to ensure highest customer satisfaction.
To support Account Managers in preparing Sale Quotations to customers’ enquiries with an eye of detail and close follow up.
To response to customers’ request on quotations and products information for new purchases requirements or renewals of licenses/maintenances.
To verify on prices before submitting to Purchaser to process Purchase Order.
To process Sales Orders for confirmed sales orders.
To response to Customer’s request on delivery and co-ordinate with Operations team.
To escalate maintenance or support issues that has been reported by the Customers with Operations team.
To work closely with the Account Managers to meet sales performance goal.
To document all relevant data systematically.
To gather information and support Account Managers when there is a Tender requirement in liaison with Suppliers and Technical Solution Team.
To follow up on tender progress and updates.
To establish a good relationship with Customers to explore if there are any other opportunities apart from those products requested and expand the business opportunities to create more sales revenue.
To perform other administrative duties as assigned or other duties as deemed required by Company.
Job Requirements
Minimum ‘O’ Level with 2 to 3 years Customer Services’ working experiences preferably in Information Technology or IT System Integrator industry.
Strong customer experience mindset, listening, understanding and responding to customer needs.
Keen to learn and a team player.
Work Environment
Office environment
Work-life balance
Flexible working arrangement
Training will be provided
Free access to office building facilities ie swimming pool, gym rooms, tennis court and BBQ pit
Customer Service Executive salary range : $2300 to $2500, with attractive monthly sales incentives and monthly mobile reimbursement claim max up to $50.
Interested applicants, please kindly write to : ******@amnet.com.sg
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon, Evening
- Tuesday: Morning, Afternoon, Evening
- Wednesday: Morning, Afternoon, Evening
- Thursday: Morning, Afternoon, Evening
- Friday: Morning, Afternoon, Evening
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 15 December 2024
- Expected salary: $2,500 - $3,000 per month
