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Receptionist / Patient Service Associate / Call Centre (Hospital, Shift/Office Hours) #HWX

$ 2,900 - $ 2,900 / Per Mon

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Simplified
Responsibilities:

Admin / Receptionist

Data entry and computation

Handle scanning and sorting of documents

Handle hotline and calls

Reply emails

Simple admin duties as assigned

Patient Service Associate

Provide frontline customer service for the Department.

Register and verify patient information

Providing pre-operative scheduling and coordination services, advising patients on their admission process, providing financial counseling, as well as collecting deposits from patients.

Handle general and wayfinding enquiries from patients and visitors.

Answers incoming and outgoing calls in a timely manner.

Call Centre

Answer calls from members of the public

Handle and resolve any complains

Maintain confidentiality of calls

Directing calls to internal or external stakeholders

Note down details of calls and enquiries



Requirements:

Min. NITEC/Diploma in any discipline

Can start as soon as possible

With relevant experience will be an advantage

For call center opening, will require minimal prior call center related experience





Interested candidates please send your updated resume in MS Word Format to:

[email protected]



EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599
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