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Credit Control Officer

$ 2,500 - $ 2,500 / Per Mon

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Responsibilities

· Maintain regular contact and follow up with customers to ensure invoices are paid promptly.

· Conduct overdue account review with Head of Department and follow up with review actions.

· Escalate and follow up rejection invoices, track Open log issues and ensure it is resolved with

proper closure with respective process stakeholders.

· Prepare and send monthly Reminder Letters and Statement of Account to customers.

· Identify potential indicators of customer default and implement necessary measures to reduce

bad debt

· Prepares monthly AR aging reports and write-up on account’s collection status.

· Process refunds of credit balances such as excess payments or credit notes upon customer’s

request.

· Perform any other tasks as assigned.



Requirements

· A Diploma in Accountancy / Finance LCCI / CAT or equivalent

· Preferably with 2 years of relevant work experience

· Good communication skills and confident in engaging customers

· Strong proficiency in MS Office applications

· Knowledge in SAP will be an added advantage