Client Relationship Manager, Employee Benefits
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Company:
MercerDescription:
Welcome to Brighter!
Ready to be part of a company that is not only leading the market, but transforming in the most exciting way? In Singapore, we are a team of experts who believe in building brighter futures for our clients and community by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and wellbeing.
At Mercer, we walk the talk:
Voted #1 HR Consulting Company globally
Recognized as Asset Consultant of the Year for 4 consecutive years by Asia Asset Management
Named Best Employee Engagement Consultancy and Best Corporate Wellness Provider by Human Resources Online
Great Package and Recognition Programs
Energetic & flexible environment surrounded by supportive colleagues
We take care of our people and we pride ourselves in our diverse and inclusive workforce with our “people first” culture. We make sure our people are continually learning and growing, providing them with outstanding career development, on-the-job learning opportunities and financial rewards. Most importantly, we are committed to making your journey with us meaningful and fun.
Our passion is making a difference in people’s lives. For us, it’s not just a business — it’s a mission. Our more than 20,000 employees work every day to improve the health, wealth, and careers of more than 110 million people globally.
Mercer Marsh Benefits is seeking candidates for the following position based in the Singapore office:
Client Relationship Manager, Employee Benefits
We will count on you to:
Build excellent relationships with your assigned portfolio of globally/regionally appointed corporate clients.
Deliver service within/exceeding clients’ expectations in the SME team.
Help prepare and implement business plans and goals.
Build long-term relationships with key client decision makers.
Monitor changes within client organizations to preserve and protect the Company's relationship with clients.
Manage all aspects of account management and service delivery to clients.
Identify revenue generation, growth, and other opportunities.
Document successful account retention and defense strategies.
Assist claims personnel in negotiating equitable claim settlements.
Develop working relationships with insurers.
Stay updated on new technical and product developments in the insurance industry.
What you need to have:
Bachelor’s Degree.
3 to 5 years of working experience in Employee Benefits segment in Broking/Insurance industry.
Strong domain knowledge, and client management experience in health and benefits consulting.
Strong oral and written communication skills and presentation skills.
Analytical, critical thinking, good interpersonal and problem-solving skills.
MAS qualification is required for this role.
What makes you stand out:
Proficient with MS Office (Outlook, Word, PowerPoint, and Excel).
General knowledge of Compensation & Benefit practices (employee benefit underwriting, health care management, flexible benefits, and alternative funding).
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.