Clinic Assistant
Salary undisclosed
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Roles & Responsibilities
Job Summary Assist with reception duties, registration, financial counselling, collection of payment and other administration duties
Responsibilities Patient Care Management
• Greet and receive patients or visitors who present at the reception counter
• Perform patient registration for all patients by obtaining patient’s addresses, contact details, insurance, information and medical histories
• Update and verify patient information at each visit and maintain confidentiality
• Answer phone calls and enquiries courteously and promptly
• Assist and direct patient and visitor to examination rooms
• Scheduling patient appointments and making reminder calls
• Informing patients on delays and waiting time
• Provide financial counseling to patient and the patient’s family
• Collect payment for services rendered
• Closure of daily accounts
• Maintain cleanliness and tidiness of counter and patient’s waiting areas
Administrative Management
• Replenish patient’s brochures and office stationaries
• Perform clerical duties, filing work, data for statistics reporting
• Call for maintenance and repair work
• Assume additional duties directed by nursing manager or supervisors.
Requirements
• Minimum GCE ‘N’ Level
• Good communication and interpersonal skill
• Computer literacy
• Preferably has experience in healthcare setting
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon, Evening
- Tuesday: Morning, Afternoon, Evening
- Wednesday: Morning, Afternoon, Evening
- Thursday: Morning, Afternoon, Evening
- Friday: Morning, Afternoon, Evening
- Saturday: Morning
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 02 December 2024
- Expected salary: $2,500 - $3,300 per month
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