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Senior / Guest Service Assistant (Oasia & Orchard Clusters by Far East Hospitality)

  • Full Time, onsite
  • Far East Hospitality Management (s) Pte. Ltd.
  • Orchard, Singapore
Salary undisclosed

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Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Summary
This position will ensure efficient and courteous services in baggage handling, transport assistance, and general enquiries. Your responsibilities will involve handling all baggage-related tasks for hotel guests and providing valuable support in training Bellman.

Locations Available

Oasia Hotel Novena
The Clan Hotel
Quincy Hotel





Responsibilities

Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries.
Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.
Establish contact (courtesy calls) with guests and render assistance where necessary.
Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
Any other reasonable job tasks as assigned.





Requirements

PSLE or equivalent.
Willing to perform rotating shifts.
Positive attitude with outgoing personality and good communication skills.
Experience in hospitality and knowledge of Opera is preferred.