School Customer Relations Management Officer [Rotate | Music Retail | Clementi | Up to $4200] - SM09
$ 3,500 - $ 4,200 / month
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Job Description
Senior School Executive
Location: Clementi
Working days: 5 days (Rotate shift based on roster)
Weekday: 11.45am to 9.15pm
Weekend: 8.45am to 6.15/7.15pm
Salary: $3,500 - $4,200
Key Responsibilities:
Primary Role
- Achievement of school enrolment and store revenue budget of music school (branch)
- Teachers management and administration (more than 50 teachers full and part-time)
- Activity planning including trial lessons, open house, performances, PTMS, students orientation etc
- Studio and facilities management
Secondary Role
- Work with respective product managers to ensure branding, A&P and sales activities.
- Supervision in provision of quality customer service through training and coaching of staff and engaging.
- CRM Management - Reviewing of leads generation and follow-up prospecting for customer.
- Plan, manage and organize area market events and activities in-store
- Manage and oversee store inventory to ensure optimal stock levels for display and sale.
- Overseeing proper cash register management and administrative matters and documentation processes with relevant department
- Perform any adhoc duties or projects as assigned.
Requirements:
1. Diploma graduate preferred
2. Experience in similar or service related industry preferred (enrichment centers)
3. Retail sales experience is not mandatory
WhatsApp: https://wa.me/6591044149 (Shermaine)
Siah Sze Ming Reg No: R24125414
The Supreme HR Advisory Pte Ltd EA No: 14C7279
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