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School Customer Relations Management Officer [Rotate | Music Retail | Clementi | Up to $4200] - SM09

$ 3,500 - $ 4,200 / month

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Job Description

Senior School Executive

Location: Clementi

Working days: 5 days (Rotate shift based on roster)
Weekday: 11.45am to 9.15pm
Weekend: 8.45am to 6.15/7.15pm
Salary: $3,500 - $4,200

Key Responsibilities:

Primary Role

  • Achievement of school enrolment and store revenue budget of music school (branch)
  • Teachers management and administration (more than 50 teachers full and part-time)
  • Activity planning including trial lessons, open house, performances, PTMS, students orientation etc
  • Studio and facilities management

Secondary Role

  • Work with respective product managers to ensure branding, A&P and sales activities.
  • Supervision in provision of quality customer service through training and coaching of staff and engaging.
  • CRM Management - Reviewing of leads generation and follow-up prospecting for customer.
  • Plan, manage and organize area market events and activities in-store
  • Manage and oversee store inventory to ensure optimal stock levels for display and sale.
  • Overseeing proper cash register management and administrative matters and documentation processes with relevant department
  • Perform any adhoc duties or projects as assigned.

Requirements:

1. Diploma graduate preferred
2. Experience in similar or service related industry preferred (enrichment centers)
3. Retail sales experience is not mandatory

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

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