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Role: Call center/ Contact center executive
Will support our customers and learn cutting edge technologies.
Responsibilities
Having a strong customer service focus with the commitment to excellence and desire to delight customers and being a customer ambassador who is passionate about creating a positive customer experience
Learning and utilizing specific software tools and problem solving strategies to solve for customer issues and continuously improve our processes
Handle customer complaints and escalations (via phone, email, chat) by talking to customers directly.
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