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Call Center Representative

Salary undisclosed

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Role: Call center/ Contact center executive

Will support our customers and learn cutting edge technologies.

Responsibilities

Having a strong customer service focus with the commitment to excellence and desire to delight customers and being a customer ambassador who is passionate about creating a positive customer experience

Learning and utilizing specific software tools and problem solving strategies to solve for customer issues and continuously improve our processes

Handle customer complaints and escalations (via phone, email, chat) by talking to customers directly.