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Service Executive
Overview:
The Service Executive ensures that all guests are happy and welcome during their visit by ensuring excellent service, communication, and product knowledge. The Service Executive assists with the running of the floor and ensures smooth operations.
Duties & Responsibilities:
Operations:
-Ensure every customer feels welcome to the place
-Provide excellent and friendly service to customers
-Ensure smooth and pleasant ordering experience
-Ensure accurate and professional delivery of food and beverages
-Ensure smooth and polite payment process
-Assist with packing and delivery orders
-Able to handle customer complaints and provide immediate customer recovery to retain customer satisfaction
-Willing to go the extra mile for customers while gaining the respect and camaraderie of customers
-Ensure cleanliness and high hygiene standards of all service areas and equipment
Requirements:
- Excellent attitude and hardworking
- Very passionate about service and food
- Fluent in English
- Motivated to want to delight and please all our different customers
- Attentive to details and meticulous to ensure smooth operations with minimal errors
- Good interpersonal skills so as to build good working relationships with colleagues and managers
- Good problem-solving skills to ensure continued operations in the face of challenges
Benefits:
- Annual Leave
- $300 medical claims per year
- Medical Hospitalisation/Work Injury Insurance
- Staff meal provided
- Bonus upon good performance
- Yearly Increment upon good performance
Overview:
The Service Executive ensures that all guests are happy and welcome during their visit by ensuring excellent service, communication, and product knowledge. The Service Executive assists with the running of the floor and ensures smooth operations.
Duties & Responsibilities:
Operations:
-Ensure every customer feels welcome to the place
-Provide excellent and friendly service to customers
-Ensure smooth and pleasant ordering experience
-Ensure accurate and professional delivery of food and beverages
-Ensure smooth and polite payment process
-Assist with packing and delivery orders
-Able to handle customer complaints and provide immediate customer recovery to retain customer satisfaction
-Willing to go the extra mile for customers while gaining the respect and camaraderie of customers
-Ensure cleanliness and high hygiene standards of all service areas and equipment
Requirements:
- Excellent attitude and hardworking
- Very passionate about service and food
- Fluent in English
- Motivated to want to delight and please all our different customers
- Attentive to details and meticulous to ensure smooth operations with minimal errors
- Good interpersonal skills so as to build good working relationships with colleagues and managers
- Good problem-solving skills to ensure continued operations in the face of challenges
Benefits:
- Annual Leave
- $300 medical claims per year
- Medical Hospitalisation/Work Injury Insurance
- Staff meal provided
- Bonus upon good performance
- Yearly Increment upon good performance
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